Zoho CRM Plus

Your Partner for Digital Excellence

Zoho CRM Plus

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Zoho CRM Plus Services – End-to-End Customer Experience Transformation with Softoholic

often manage leads and deals but fail to cover the entire customer lifecycle. That’s where Zoho CRM Plus stands apart. Zoho CRM Plus is a customer experience platform that goes beyond standard CRM by combining sales, marketing, support, analytics, social engagement, and project management into one seamless package. At Softoholic, we specialize in implementing, customizing, and optimizing Zoho CRM Plus so your business can deliver consistent, personalized, and memorable customer experiences across every touchpoint.

Why Choose Softoholic for Zoho CRM Plus Services?

Certified Zoho Experts with deep experience across CRM Plus apps.
Unified Approach We don’t just set up the CRM; we integrate it with marketing, support, and analytics.
Custom Workflows & Automation Save hours every week.
Advanced Analytics & Dashboards for data-driven decisions.
Ongoing Support & Training Empower your team to succeed long term.

Our Zoho CRM Plus Services

1. CRM Implementation & Customization

Sales pipeline design
Lead scoring & assignment rules
Automation for follow-ups & reminders
Multichannel communication (email, chat, social, telephony)
Example: A real estate company increased lead conversion rates by 40% after Softoholic streamlined their CRM Plus pipelines.

2. Marketing Automation (Zoho Campaigns & Social)

Email marketing & drip campaigns
Social media scheduling & monitoring
Segmentation & personalization
A/B testing campaigns
Example: An eCommerce brand improved email open rates by 22% after implementing targeted Zoho Campaigns.

3. Customer Support (Zoho Desk + CRM Integration)

Omnichannel ticketing (email, phone, chat, social)
SLA workflows & automation
Self-service knowledge base setup
Linking CRM + Desk for 360° customer view

4. Analytics & Business Intelligence (Zoho Analytics)

Unified dashboards across sales, marketing & support
Predictive analytics with Zoho Zia
KPI tracking for decision-making
Customized executive reports

5. Collaboration & Project Management (Zoho Projects & Cliq)

Customer projects linked with CRM
Task automation & milestones
Internal communication via Zoho Cliq

6. Custom Integrations

WooCommerce / Shopify → CRM Plus (sales + customer sync)
WordPress → CRM Plus (form lead capture)
QuickBooks / Xero → CRM Plus (finance sync)
Slack, Microsoft Teams, and other APIs
Example: A SaaS business reduced manual work by 50% by integrating CRM Plus with QuickBooks and WooCommerce.

Who Should Use Zoho CRM Plus?

B2B Companies Manage long sales cycles with detailed pipelines.
E-Commerce Stores Sync sales, marketing & support.
Education Providers Manage leads, admissions, and student engagement.
Healthcare Clinics Centralize patient communication.
Professional Services Track clients, projects, and support cases.

Our Implementation Process

01

Discovery & Strategy

Understanding your customer journey

02

System Setup

Customizing Zoho CRM Plus modules

03

Integration

Connecting sales, marketing, and support apps

04

Training

Ensuring adoption across your teams

05

Ongoing Support

Continuous improvements & optimizations

Pricing – Zoho CRM Plus with Softoholic

pr 4 1

Starter Package

Solo founders & small startups

£599

Includes Plan :

  • Basic CRM Plus setup (CRM + Campaigns + Desk)
pr 4 2

Growth Package

Growing & businesses

£1,299

Includes Plan :

  • Full CRM Plus implementation with integrations
pr 4 3

Enterprise Package

Established retailers

Custom Pricing

Includes Plan :

  • Complex automation & multi-system integrations

Frequently Asked Questions (FAQs)

Zoho CRM is focused mainly on sales pipeline management, while CRM Plus covers sales + marketing + support + analytics for a complete customer experience.

Yes! Small businesses benefit from having all customer tools under one roof, saving time and money.

It provides a 360° customer view, uniting sales, support, and marketing data to deliver more personalized interactions.

Yes! We can integrate lead forms, eCommerce stores, and chatbots directly into CRM Plus.

Typical implementations take 4–8 weeks, depending on complexity.

Yes, we provide both live and recorded training to ensure your team is confident with CRM Plus.

Zoho provides enterprise-grade security, GDPR compliance, and multi-layered protection.

In most cases, yes! It can replace Mailchimp, Hootsuite, Zendesk, and more—reducing costs and complexity.

We’ve successfully deployed CRM Plus for retail, education, healthcare, SaaS, manufacturing, and finance.

Because CRM Plus is powerful but complex. Softoholic ensures a smooth rollout, customized automations, and a system designed to scale with your business.

Ready to Elevate Your Customer Experience?

At Softoholic, we help you get the most out of Zoho CRM Plus—whether you’re aiming to increase sales, improve marketing ROI, or provide top-notch customer support.

Book your free consultation today with Softoholic and start transforming your customer experience with Zoho CRM Plus!